System call center
Check which of the functionalities will work best in your Contact Center. Use exactly the ones you need most.
Drag & drop - this is how you build the conversation script. Design your conversation so that nothing escapes the attention of the telemarketer. Send SMS and e-mails directly from your customer card.
A universal set of tools with which you decide what features you want to describe your customers with. Condensed history of contacts with the customer in one place.
A tool for intelligent management of telephone traffic, which allows for significant time savings for both customers and telemarketers.
home office
Create a virtual telephone system for sales and customer service teams, accessible from anywhere in the world.
The consultant's position is a computer connected to the Internet with headphones. You don't need to install anything, all you need is a web browser and you are already talking to your customers.
You can monitor your employees on an ongoing basis. You see and hear online conversations. Check work efficiency statistics.
You can easily manage the work of individual consultants from the level of a web browser. You can work wherever you are.
omnichannel system
All media in one system: VoIP phone, SIM card, SMS, e-mail, chat, web contact form, messenger.
The world is changing and we are changing with it.
Make calls using any VoIP or GSM operator, send SMSs using SMSAPI integration. All of this is available from a web browser.
Send any e-mails or create templates and manage them from the level of the call center system. All communication with the client in one place.
Place the communicator on your website and control it from the call center system. Choose what you prefer - classic chat or Messenger module.
call automation
Take care of your work efficiency by using the mechanisms of automatic dialing. You can change the dialer type depending on your current needs
This type of dialer will tell you who you made an appointment with, what you have already talked about and what needs to be agreed. No rush - you click and call
Automatic dialing of calls will improve work efficiency and effectively increase the number of calls made. You decide the speed of the dialer
Make the most of your telephone exchange. Hire a Predictive dialer and multiply the number of effective trade calls
System call center
You can integrate the Call Center Online system with external software via API or use ready-made solutions.
All data visible in one software.
Contact Us
There is a possibility of individual modification of the packages and the system. Contact us to agree on the terms of cooperation
Call Center Online Sp. z o. o.
ul. Stanisławowska 47
54-611 Wrocław, Polska
NIP: 897-179-04-40
REGON: 022166120
KRS: 0000466571