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System Call Center 100% Online

A multi-channel cloud contact center solution is all you need to increase sales and provide personalized service to your customers.

14 days of free tests, from even one position, no loyalty agreements, no restrictions.

System call center

The most needed functionalities

Check which of the functionalities will work best in your Contact Center. Use exactly the ones you need most.

IVR scheme. The client calls, goes to the dialpad, and from there, depending on the choice, he goes to one of the consultants.

Scripter

Drag & drop - this is how you build the conversation script. Design your conversation so that nothing escapes the attention of the telemarketer. Send SMS and e-mails directly from your customer card.

CRM

A universal set of tools with which you decide what features you want to describe your customers with. Condensed history of contacts with the customer in one place.

IVR

A tool for intelligent management of telephone traffic, which allows for significant time savings for both customers and telemarketers.

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home office

100% remote work

Create a virtual telephone system for sales and customer service teams, accessible from anywhere in the world.

System fragment, online monitoring preview. Squares symbolizing Agents with last-minute information about them

Remote work

The consultant's position is a computer connected to the Internet with headphones. You don't need to install anything, all you need is a web browser and you are already talking to your customers.

Online monitoring

You can monitor your employees on an ongoing basis. You see and hear online conversations. Check work efficiency statistics.

Remote administration

You can easily manage the work of individual consultants from the level of a web browser. You can work wherever you are.

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omnichannel system

Multi-channel service

All media in one system: VoIP phone, SIM card, SMS, e-mail, chat, web contact form, messenger.

The world is changing and we are changing with it.

Bubbles flowing from the bottom, very tiny, close, quite large. The next three have contact media IDs: chat, phone, and email.

Telephone (VoIP and GSM)

Make calls using any VoIP or GSM operator, send SMSs using SMSAPI integration. All of this is available from a web browser.

Mail

Send any e-mails or create templates and manage them from the level of the call center system. All communication with the client in one place.

Chat

Place the communicator on your website and control it from the call center system. Choose what you prefer - classic chat or Messenger module.

call automation

Discover the power of dialers

Take care of your work efficiency by using the mechanisms of automatic dialing. You can change the dialer type depending on your current needs

Telephone icon with arrows symbolizing automation and continuity of the process. Next to it are the faces of people who will be interlocutors in turn.

Manual dialer

This type of dialer will tell you who you made an appointment with, what you have already talked about and what needs to be agreed. No rush - you click and call

Power Dialer

Automatic dialing of calls will improve work efficiency and effectively increase the number of calls made. You decide the speed of the dialer

Predictve Dialer

Make the most of your telephone exchange. Hire a Predictive dialer and multiply the number of effective trade calls

System call center

Integrations

You can integrate the Call Center Online system with external software via API or use ready-made solutions.

All data visible in one software.

Arrows and circles showing the integration of selected system functionalities
SerwerSMS
SMSAPI
SMSplanet
KODA
Peoplefone
Baselinker
Talkie.ai
Allegro
Ozdobnik, żółte kropki różnej wielkości po prawej stronieŻóła fala górna

Click and start the 14-day free trial

From one position, no loyalty agreements, no restrictions

Żółta fala dolnaOzdobnik, żółte kropki różnej wielkości po lewej stronie

They trusted us

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Call Center Online service price list

pro

PLN

249

net / month / position

start for free

Żółte kropki różnej wielkości po prawej stronie

Contact Us

Call +48 71 60 60 920 or write to us to personalize the offer

There is a possibility of individual modification of the packages and the system. Contact us to agree on the terms of cooperation

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online call center system logo

Start your free 14-day trial

Improve your customer relationships and attract new customers sooner than ever - get started now!

IT company headquarters icon

Address for correspondence

Call Center Online Sp. z o. o.

ul. Stanisławowska 47

54-611 Wrocław, Polska

Ikona telefonu

Contact details

Support team

+48 71 60 60 920

biuro@callcenteronline.pl
Ikona kłódki

Company's data

NIP: 897-179-04-40

REGON: 022166120

KRS: 0000466571

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